Customer Service Administrator

- Company: Phonecover
- Location: Dublin
- Status: Permanent Full Time
- Post date: 05-12-2018 (77 days ago)
- Ref number: Job#145294
- Salary: Fixed Yearly Salary: €20000
Job description
Ireland's leading mobile phone insurance administrator, based in Sandyford, Dublin 18, is looking for a Customer Service Agent
The Role:
* Manage inbound customer queries via phone/email
* Formulate responses whilst liasing with internal departments and external business partners
* React to fast paced environment
* Provide efficient, effective, professional customer service to all of our customers
Your Profile:
* You have a confident and friendly telephone manner as well as excellent communication skills
* You have Customer Service experience
* You have the ability to process customer service enquiries and to resolve customer issus in a friendly and efficient manner
* You have strong administrative skills with excellent knowledge of MS Word and Excel and have a strong organisational talent
* You have the ability to work to tight deadlines as well as being a team player
* You are flexible with regard to working times, hard working and thrive in a challenging environment
What you can expect:
* Full training in your new role
* An exciting and diversified job
* A pleasant team oriented work environment
If you consider this listing to be innappropriate or offensive, click here: Report this listing